Privacy Policy

Information you provide

• Contact details, including your name and mobile phone number.
• Service details, including ZIP code or neighborhood, vehicle year, make and model, key type, requested service and preferred contact method.
• Optional notes, consent choices and a photo of an existing key or fob. Do not submit identification, ownership documents, a VIN, license plate or payment information through the website form.

Information collected automatically

Our server may receive standard technical information such as an IP address, browser details and request logs for security, troubleshooting and abuse prevention. The site stores your privacy choice locally in your browser and may store referral or campaign information for the current session.

Optional analytics and advertising tools are allowed to run only after you accept analytics cookies. You can decline them and still use the website and request service.

How we use information

• Review vehicle compatibility, service area and technician availability.
• Respond by call or text, prepare an estimate and coordinate requested service.
• Verify ownership or authorization before automotive locksmith work begins.
• Protect the website, measure performance with consent and comply with legal obligations.

Sharing and storage

We do not sell personal information. We may share only what is reasonably necessary with technicians and providers that help us host the site, deliver messages, process forms or manage service requests. We may also disclose information when required by law or to protect people, vehicles, property or our rights.

The current website validates an optional photo and may attach it to the service-request email, but does not retain the photo file in application storage. Information delivered through our email provider or to a configured CRM or webhook is handled under that provider's safeguards. We keep request information only as long as reasonably needed for customer service, records, security and legal obligations, then delete or de-identify it when practical.

Your choices

You may decline analytics, opt out of marketing texts, or ask to access, correct or delete information associated with your request. Some records may be retained when required for fraud prevention, accounting, disputes or law. Contact us using the options at the end of this page.

Security and children

We use reasonable administrative and technical safeguards, but no internet transmission or storage system is guaranteed to be completely secure. This service is intended for adults arranging authorized work on a vehicle and is not directed to children under 13.